Salgsvilkår

Terms and Conditions of Sale

1. Seller identification

These Terms and Conditions of Sale govern sales made through the Les bijoux Anya online store.

Trade name: Les bijoux Anya
SIRET: 88073235900018
Address: 740 Rue Paul Rimbaud, 34080 Montpellier, France
Phone: 06 95 93 86 97
Email: lesbijouxdanya@gmail.com
Website: bijouxanya.com

2. Products

Les bijoux Anya sells fashion jewelry and accessories.

Product photographs and descriptions are presented as accurately as possible. However, slight differences in color or appearance may occur depending on the screen used.

Products are offered subject to availability.

3. Prices

Prices are stated in euros (€).

The applicable price is the one displayed in the store when the order is validated.

Any applicable shipping costs are indicated before final validation of the order.

4. Order

The customer selects the products they wish to purchase and adds them to their cart.

Before final validation, the customer can check and modify their order.

The order becomes final after payment is validated.

A confirmation email is sent to the address provided by the customer when placing the order.

5. Payment

Payment is made at the time of the order using the payment methods offered in the store.

The order is processed after payment confirmation.

6. Shipping

Orders are prepared and shipped within the times indicated in our Shipping Policy.

Delivery times are estimates and may vary depending on the carrier, destination or circumstances beyond our control.

7. Right of withdrawal

In accordance with the rules applicable to distance sales, consumer customers have, except for legal exceptions, 14 days from receipt of their order to exercise their right of withdrawal.

The customer must inform Les bijoux Anya of their decision before this period expires.

Return procedures and conditions are detailed in our Refund Policy.

8. Defective products or order errors

If the customer receives a defective, damaged or different product from the one ordered, they must contact Les bijoux Anya as soon as possible at lesbijouxdanya@gmail.com, indicating their order number and, if necessary, attaching photographs of the product concerned.

9. Liability

Les bijoux Anya cannot be held liable for delays resulting from circumstances beyond its control, including delays or disruptions related to delivery services.

10. Personal data

Personal data collected during an order is processed in accordance with our Privacy Policy.

11. Disputes

These Terms and Conditions of Sale are governed by French law.

In the event of difficulty, the customer is invited to contact Les bijoux Anya to seek an amicable solution before any legal proceedings.